Atlantic Broadband Cable Disclaimers

Disclaimer & Offer Details

Double Play Bundles


HD Prime Double Play

Services subject to availability. Offer expires 12/31/2018. New residential customers only. Offer includes 60 Mbps or 100 Mbps in select markets) Internet service, Home WiFi Service, one HD receiver, Limited TV, EPIX & HBO. Additional services, receivers, equipment, installation fees, taxes, fees and other surcharges are not included, such as the Local TV Surcharge currently at $10.50 and the High Speed Network Recovery Fee currently at $2.75, are subject to increases during the promotional period. Enrollment in auto-pay service is required. Price increases by $20/mo for months 25-36, and an additional $20 for months 37-48. Price reverts to then current applicable retail rate in month 49. Credit check and/or deposit may be required. If customer discontinues any service during the promotional period, prices will revert to the then current retail rate for remaining services. Speeds stated for download only. Actual Internet speeds may vary. A separate Netflix streaming membership is required. Bundle also available with Cable Card, however, interactive features such as VOD are not available. Additional terms and conditions apply.


TiVo Ideal Double Play

Services subject to availability. Offer expires 12/31/2018. New residential customers only. Offer includes 60 Mbps 100 Mbps in select markets) Internet service, Home WiFi Service and, one TiVo HD DVR, Value TV and EPIX. Additional services, receivers, equipment, installation fees, taxes, fees and other surcharges are not included, such as the Sports Programming Surcharge currently at $7.67, Local TV Surcharge currently at $10.50 and the High Speed Network Recovery Fee currently at $2.75, are subject to increases during the promotional period. Enrollment in auto-pay service is required. Price increases by $20/mo for months 25 - 36 and an additional $20/mo for months 36 - 48. Price reverts to then current applicable retail rate in month 49. Credit check and/or deposit may be required. If customer discontinues any service during the promotional period, prices will revert to the then current retail rate for remaining services. Speeds stated for download only. Actual Internet speeds may vary. A separate Netflix streaming membership is required. Bundle also available with Cable Card, however, interactive features such as VOD are not available. Additional terms and conditions apply.


TiVo Ultimate Double Play

Services subject to availability. Offer expires 12/31/2018. New residential customers only. Offer includes 60 Mbps 100 Mbps in select markets) Internet service, Home WiFi Service and one TiVo HD DVR and two TiVo Minis, Value TV, More TV, HBO, EPIX, and Wire Maintenance. Additional services, receivers, equipment, installation fees, taxes, fees and other surcharges are not included, such as the Sports Programming Surcharge currently at $7.67, Local TV Surcharge currently at $10.50 and the High Speed Network Recovery Fee currently at $2.75, are subject to increases during the promotional period. Enrollment in auto-pay service is required. Price increases by $20/mo for months 25 - 36 and an additional $20/mo for months 37 - 4 8. Price reverts to then current applicable retail rate in month 49. Credit check and/or deposit may be required. If customer discontinues any service during the promotional period, prices will revert to the then current retail rate for remaining services. Speeds stated for download only. Actual Internet speeds may vary; A separate Netflix streaming membership is required. Bundle also available with Cable Card, however, interactive features such as VOD are not available.


Triple Play Bundles


HD Prime Triple Play

Services subject to availability. Offer expires 12/31/2018. New residential customers only. Offer includes 60 Mbps 100 Mbps in select markets) Internet service, Home WiFi Service, one HD receiver, Limited, EPIX and Unlimited Phone. Additional services, receivers, equipment, installation fees, taxes, fees and other surcharges are not included, such the Local TV Surcharge currently at $10.50 and the High Speed Network Recovery Fee currently at $2.75, and are subject to increases during the promotional period. Enrollment in auto-pay service is required. Price increases by $20/mo for months 25 -36, and an additional $20 for months 37-48. Price reverts to then current applicable retail rate in month 49. Credit check and/or deposit may be required. If customer discontinues any service during the promotional period, prices will revert to the then current retail rate for remaining services. Speeds stated for download only. A separate Netflix streaming membership is required. Triple Play bundles include Unlimited Phone service includes one phone line with direct dialed, unlimited local and long distance calls from your home phone to anywhere in the U.S., Canada and Puerto Rico plus 16 calling features. Number portability not available in all areas. Other international calls are billed at an additional per-minute rate. Bundle also available with Cable Card, however, interactive features such as VOD are not available. Additional terms and conditions apply.


TiVo Ideal Triple Play

Services subject to availability. Offer expires 12/31/2018. New residential customers only. Offer includes 60 Mbps 100 Mbps in select markets) Internet service, Home WiFi Service, one TiVo HD DVR, Value TV, EPIX and Unlimited Phone. Additional services, receivers, equipment, installation fees, taxes, fees and other surcharges are not included, such as the Sports Programming Surcharge currently at $7.67, Local TV Surcharge currently at $10.50 and the High Speed Network Recovery Fee currently at $2.75, and are subject to increases during the promotional period. Enrollment in auto-pay service is required. Price increases by $20/mo for months 25-36, and an additional $20 for months 37-48. Price reverts to then current applicable retail rate in month 49. Credit check and/or deposit may be required. If customer discontinues any service during the promotional period, prices will revert to the then current retail rate for remaining services. Speeds stated for download only. Actual Internet speeds may vary. A separate Netflix streaming membership is required. Triple Play bundles include Unlimited Phone service includes one phone line with direct dialed, unlimited local and long distance calls from your home phone to anywhere in the U.S., Canada and Puerto Rico plus 16 calling features. Number portability not available in all areas. Other international calls are billed at an additional per-minute rate. Bundle also available with Cable Card, however, interactive features such as VOD are not available.


TiVo Ultimate Triple Play

Services subject to availability. Offer expires 12/31/2018. New residential customers only. Offer includes 60 Mbps 100 Mbps in select markets) Internet service, Home WiFi Service, one TiVo HD DVR, two TiVo Minis, Value TV, More TV, HBO, EPIX, Wire Maintenance and Unlimited Phone. Additional services, receivers, equipment, installation fees, taxes, fees and other surcharges are not included, such as the Sports Programming Surcharge currently at $7.67, Local TV Surcharge currently at $10.50 and the High Speed Network Recovery Fee currently at $2.75, and are subject to increases during the promotional period. Enrollment in auto-pay service is required. Price increases by $20/mo for months 25-36, and an additional $20 for months 37- 48. Price reverts to then current applicable retail rate in month 49. Credit check and/or deposit may be required. If customer discontinues any service during the promotional period, prices will revert to the then current retail rate for remaining services. Speeds stated for download only. Actual Internet speeds may vary. A separate Netflix streaming membership is required. Triple Play bundles include Unlimited Phone service includes one phone line with direct dialed, unlimited local and long distance calls from your home phone to anywhere in the U.S., Canada and Puerto Rico plus 16 calling features. Number portability not available in all areas. Other international calls are billed at an additional per-minute rate. Bundle also available with Cable Card, however, interactive features such as VOD are not available. Additional terms and conditions apply.

 
(New Customer Promotions Non-TiVo Markets)
Broadband Starter 3.0, Advantage 3.0, and Premier 3.0 Double & Triple Play Bundles

Services and specific channels subject to availability. New residential customers only. Offer expires 12/31/2018. HD DVR service included on primary set only. Additional services, receivers, equipment, installation fees, taxes, fees and other surcharges are not included, such as the Sports Programming Surcharge currently at $7.67, Local TV Surcharge currently at $10.50 and the High Speed Network Recovery Fee currently at $2.75, and are subject to increases during the promotional period. Prices for all plans increase by $20 for months 13-24 and an additional $20 for months 25-36. Price reverts to then current applicable retail rate in month 37. Credit check and/or deposit may be required. If customer discontinues any service during the promotional period, prices will revert to the then current retail rate for remaining services. Actual Internet speeds may vary and are not guaranteed. Bundles also available with Cable Card however interactive features such as VOD are not available. Additional terms and conditions apply. Triple Play bundles include Unlimited Phone service includes one phone line with direct dialed, unlimited local and long distance calls from your home phone to anywhere in the U.S., Canada and Puerto Rico plus 16 calling features. Number portability not available in all areas. Other international calls are billed at an additional per-minute rate.


Broadband Value Plus & More TV Services 6 month offers

Services and specific channels subject to availability. Offer available for residential customers who do not have any Atlantic Broadband TV services. Offer expires 12/31/2018. Offer includes one digital receiver. Additional services, receivers, equipment, installation fees, taxes, fees and other surcharges are not included, such as the Sports Programming Surcharge currently at $7.67, Local TV Surcharge currently at $10.50 and the High Speed Network Recovery Fee currently at $2.75, and are subject to increases during the promotional period. Prices for all plans increase by $20 for months 13-24 and an additional $20 for months 25-36. After promotional period, price will revert to then current retail price. A separate Netflix streaming membership is required. Additional terms & conditions may apply.


Broadband Essential Plus or Express Internet & Home WiFi Service 12 month offer Services are subject to availability.

Offer expires 12/31/2018. Offer available to residential customers who do not have any Atlantic Broadband Internet service. Enrollment in auto-pay service is required. Offer does not include any applicable modem or equipment fees, installation fees, taxes, franchise fees such the High Speed Network Recovery Fee currently at $2.75 or other assessments. $39.99/month is for 12 months and includes Essential Plus or Express Internet service and home WiFi service. Price goes up $20 for months 13-24 and reverts to the then current applicable retail rate in month 25. If customer discontinues any service during the promotional period, prices will revert to the the current retail rate for remaining services. Actual Internet speeds may vary. Additional terms & conditions may apply. Wireless Home Networking provides a lease wireless router and 24 x7 customer support over the phone. Minimum PC operating system requirement of Windows XP Service Pack 3. Minimum Mac operating system requirement of Mac OS X. Tablets supported based on compatibility with Atlantic Broadband wireless networking router. Gaming systems supported include Xbox 360, PlayStation 3 and Nintendo Wii. Adapters required for service are not included.


Broadband Essential Plus and Home WiFi Service

24 month offer CT Only Services are subject to availability. Offer expires 12/31/2018. Offer available to residential customers who do not have any Atlantic Broadband Internet service. Enrollment in auto-pay service is required. Offer does not include any applicable modem or equipment fees, installation fees, taxes, franchise fees such as the High Speed Network Recovery Fee currently at $2.75 or other assessments. $39.99/month is for 24 months and includes Essential Plus Internet service and home WiFi service. Price goes up $20 for months 25-36 and reverts to the then current applicable retail rate in month 37. If customer discontinues any service during the promotional period, prices will revert to the then current retail rate for remaining services. Actual Internet speeds may vary. Additional terms & conditions may apply. Wireless Home Networking provides a leased wireless router and 24x7 customer support over the phone. Minimum PC operating system requirement of Windows XP Service Pack 3. Minimum Mac operating system requirements of Mac OS X. Tablets supported based no compatibility with Atlantic Broadband wireless networking router. Gaming systems supported include Xbox 360, PlayStaton 3 and Nintendo Wii. Adapters required for service are not included.


Broadband Premier or Unleashed Internet Service & Home WiFi Service 12 month offer

Services are subject to availability.

Offer expires 12/31/2018. Offer available to residential customers who do not have any Atlantic Broadband Internet service $49.99/month is for 12 months and includes Premier or Unleashed Internet service and home WiFi service. Enrollment in auto-pay service is required. Offer does not include any applicable modem or equipment fees, installation fees, taxes, franchise fees such as the High Speed Network Recovery Fee currently at $2.75 or other assessments. Prices for all plans increase by $20 for months 13-24 . Price reverts to the then current applicable retail rate in month 25. If customer discontinues any service during the promotional period, prices will revert to the then current retail rate for remaining services. Actual Internet speeds may vary. Additional terms & conditions may apply. Wireless Home Networking provides a leased wireless router and 24 x7 customer support over the phone. Minimum PC operating system requirement of Windows XP Service Pack 3. Minimum Mac operating system requirement of Mac OS X. Tablets supported based on compatibility with Atlantic Broadband wireless networking router. Gaming systems supported include Xbox 360, PlayStation 3 and Nintendo Wii. Adapters required for service are not included.


Broadband Premier Internet Service & Home WiFi Service 24 month offer CT Only

Services are subject to availability. Offer expires 12/31/2018. Offer available to CT residential customers who do not have any Atlantic Broadband Internet service $49.99/month is for 24 months and includes Premier Internet service and Wireless Home Networking service. Enrollment in auto-pay service is required. Offer does not include any applicable modem or equipment fees, installation fees, taxes, franchise fees such as the High Speed Network Recovery Fee currently at $2.75 or other assessments. Price goes up by $20 in months 25-36. Price reverts to the then current applicable retail rate in month 37. If customer discontinues any service during the promotional period, prices will revert to the then current retail rate for remaining services. Actual Internet speeds may vary. Additional terms & conditions may apply. Wireless Home Networking provides a leased wireless router and 24 x7 customer support over the phone. Minimum PC operating system requirement of Windows XP Service Pack 3. Minimum Mac operating system requirement of Mac OS X. Tablets supported based on compatibility with Atlantic Broadband wireless networking router. Gaming systems supported include Xbox 360, PlayStaton 3 and Nintendo Wii. Adapters required for service are not included. Atlantic Broadband Premier or Unleashed Internet & Unlimited Phone and Home WiFi Service 12 month offer Services are subject to availability. Offer expires 12/31/2018. Offer available to new residential customers only. Enrollment in auto-pay service is required. Offer does not include any applicable modem or equipment fees, installation fees, taxes, franchise fees such as the High Speed Network Recovery Fee currently at $2.75 or other assessments. $69.99/month price is for Premier or Unleashed Internet service, Home WiFi service, and Unlimited Phone service and is for 12 months. Enrollment in auto-pay service is required. Price increases by $20/mo for months 13 -24 , and an additional $20 for months 25-36. Price reverts to then current applicable retail rate in month 37. Speed stated for download only. Actual Internet speeds may vary. Unlimited Phone service includes one line with direct-dialed, unlimited local and long distance calls from your home phone to anywhere in the U.S., Canada and Puerto Rico, plus 16 calling features. All international calls are billed at additional per minute rate. Number portability not available in all areas. If customer discontinues any service during the promotional period, prices will revert to the then current retail rate for remaining services.


Broadband Premier & Unlimited Phone and Home WiFi Service 24 month offer CT Only

Services are subject to availability

Offer expires 12/31/2018. Offer available to new Connecticut residential customers only. Enrollment in auto-pay service is required. Offer does not include any applicable modem or equipment fees, installation fees, taxes, franchise fees such as the High Speed Network Recovery Fee currently at $2.75 or other assessments. $69.99/month price is for Premier Internet service and Unlimited Phone and includes Wireless Home Networking service and is for 24 months. Enrollment in auto-pay service is required. Price increases by $20/mo for months 25-36, and an additional $20 for months 37-48. Price reverts to then current applicable retail rate in month 49. Speed stated for download only. Actual Internet speeds may vary. Unlimited Phone service includes one line with direct-dialed, unlimited local and long-distance calls from your home phone to anywhere in the U.S., Canada and Puerto Rico, plus 16 calling features. All international calls are billed at additional per minute rate. Number portability not available in all areas. If customer discontinues any service during the promotional period, prices will revert to the then current retail rate for remaining services. Additional terms & conditions may apply. Wireless Home Networking provides a lease wireless router and 24 x7 customer support over the phone. Minimum PC operating system requirement of Windows XP Service Pack 3. Minimum Mac operating system requirement of Mac OS X. Tablets supported based on compatibility with Atlantic Broadband wireless networking router. Gaming systems supported include Xbox 360, PlayStation 3 and Nintendo Wii. Adapters required for service are not included. © Atlantic Broadband 2018.


Broadband Essential Plus or Express Internet & Unlimited Phone and Home WiFi Service 12 month offer

Services are subject to availability. Offer expires 12/31/2018. Offer available to new residential customers only. Enrollment in auto-pay service is required. Offer does not include any applicable modem or equipment fees, installation fees, taxes, franchise fees such as the High Speed Network Recovery Fee currently at $2.75 or other assessments. $49.99/month price is for Essential Plus or Express Internet service and Unlimited Phone and includes Wireless Home Networking service and is for 12 months. Enrollment in auto-pay service is required. Price increases by $20 for months 13-24 and an additional $20 for months 25-36. Price reverts to then current applicable retail rate in month 37. Speed stated for download only. Actual Internet speeds may vary. Unlimited Phone service includes one line with direct dialed, unlimited local and long-distance calls from your home phone to anywhere in the U.S., Canada and Puerto Rico, plus 16 calling features. All international calls are billed at additional per minute rate. Number portability not available in all areas. If customer discontinues any service during the promotional period, prices will revert to the then current retail rate for remaining services. Additional terms & conditions may apply. Wireless Home Networking provides a lease wireless router and 24x7 customer support over the phone. Minimum PC operating system requirement of Windows XP Service Pack 3. Minimum Mac operating system requirement of Mac OS X. Tablets supported based on compatibility with Atlantic Broadband wireless networking router. Gaming systems supported include Xbox 360, PlayStation 3 and Nintendo Wii. Adapters required for service are not included. Please contact Atlantic Broadband for details.


Broadband Essential Plus or Express Internet & Unlimited Phone and Home WiFi Service 24 month offer

CT Only. Services are subject to availability. Offer expires 12/31/2018. Offer available to new Connecticut residential customers only. Enrollment in auto-pay service is required. Offer does not include any applicable modem or equipment fees, installation fees, taxes, franchise fees such as the High Speed Network Recovery Fee currently at $2.75 or other assessments. $49.99/month price is for Essential Plus or Express Internet service and Unlimited Phone and includes Wireless Home Networking service and is for 24 months. Enrollment in auto-pay service is required. Price increases by $20 for months 25-36 and an additional $20 for months 37- 48. Price reverts to the current applicable retail rate in month 49. Speed stated for download only. Actual Internet speeds may vary. Unlimited Phone service includes one line with direct dialed, unlimited local and long-distance calls from your home phone to anywhere in the U.S., Canada and Puerto Rico, plus 16 calling features. All international calls are billed at additional per minute rate. Number portability not available in all areas. If customer discontinues any service during the promotional period, prices will revert to the the current retail rate for remaining services. Additional terms & conditions may apply. Wireless Home Networking provides a lease wireless router and 24 x7 customer support over the phone. Minimum PC operator system requirement of Windows XP Service Pack 3. Minimum Mac operator system requirement of Mac OS X. Tablets supported based on compatibility with Atlantic Broadband wireless networking router. Gaming systems supported include Xbox 360, PlayStation 3 and Nintendo Wii. Adapters required for service are not included.


GigaEdge Internet and Home WiFi Service 12 month offer

Services are subject to availability. Offer expires 12/31/2018. Offer only available to residential Aiken SC and FL customers who do not have any Atlantic Broadband Internet service. $79.99/month is for 12 months. Enrollment in auto-pay service is required. Enrollment in auto-pay service is required. Price increases by $20 for months 13-24 and an additional $20 for months 25-36. Price reverts to standard rate in month 37. Offer does not include any applicable modem or equipment fees, installation fees, taxes, franchise fees such as the High Speed Network Recovery Fee currently at $2.75 or other assessments. Price includes up to 1 Gbps download/50 Mbps upload Internet network speed. Actual speeds will vary and are subject to equipment limitations. WiFi speeds will be substantially lower. Additional terms and conditions apply. Atlantic Broadband TV Services HD: HD service and specific channels subject to availability. HD receiver required for HD service. TV must be HD capable


HD

HD service and specific channels subject to availability. HD receiver required for HD service. TV must be HD capable.


ON DEMAND

On Demand programming varies by level of service; pricing, ratings & scheduling are subject to change. Service not available in all areas. Atlantic Broadband Internet Services


SPEEDS

Actual Internet speeds may vary and are not guaranteed. Offer does not include any applicable modem or equipment fees, installation fees, taxes, franchise fees such as the High Speed Network Recovery Fee currently at $2.75 or other assessments.


HOME WIFI SERVICE

Home WiFi Service includes 24 x7 customer support over the phone.


ENHANCED HOME WIFI SERVICE

Enhanced Home WiFi Service with two WiFi adapters, 24 x 7 customer support as and a network management app. Atlantic Broadband Unlimited Phone Service Unlimited Phone service includes one phone line with direct-dialed, unlimited local and long distance calls from your home phone to anywhere in the U.S., Canada and Puerto Rico plus 16 calling features. Price shown is for customers who also have any Atlantic Broadband TV or Internet service. Number portability not available in all areas. Other international calls are billed at an additional per-minute rate. Additional terms and conditions apply.


NFL RedZone

NFL RedZone is a one-time fee per season. Unless you elect not to participate in the auto-renewal option, your seasonal subscription will automatically renew on approximately August 1 of the next year at the current year’s full season fees plus any applicable taxes for the applicable subscription product for the entire NFL Season. The subscription must be paid at one time. Payment is not required up front. There are on prorates or partial refunds for RedZone. NFL Red Zone requires a digital receiver.


Installation Offer

Free professional installation includes standard installation which is up to a $150 value. Additional charges may apply. Next day installation subject to availability. For new residential customers only.


Auto Pay

$10 per month auto-pay discount is only. available when enrolled in auto-pay with a credit card or bank account. Enrollment requires sign up for an Ecare account. Failure to enroll in auto-pay or the removal of auto-pay will result in a $10 rate increase. When you activate auto-pay, you authorize Atlantic Broadband to charge the credit card or banking account. after we establish payment verification with your financial institution - you may need to make 1-2 one-time manual payments before auto-pay begins. By providing your auto-pay payment information, you certify that you have the authority to authorize debits or charges to the payment identified and you authorize Atlantic Broadband to electronically debit or charge the payment method each month in the amount due for your monthly service. Your authorization will remain in effect until you notify us that you wish to revoke this authorization and we have a reasonable opportunity to act on your notice, or this authorization may also be terminated by your card issuer or Atlantic Broadband. Discontinuation of auto-pay will result in the discontinuation of the $10 per month auto-pay discount.


Free Upgrade To GIG Speed Internet Service subject to availability.

Offer expires 8/31/2018. New residential customers only. Speed stated for download only and may vary. Sign up for EssentialPlus, Premier or Extreme Internet service required for 3 month free GigaEdge upgrade offer, which will be included on Customer’s invoice as a monthly credit for months 1 through 3. In month 4, such monthly credit for the GigaEdge upgrade will cease and Customer’s monthly service charge will increase by $30 unless Customer contacts Atlantic Broadband to remove the GigaEdge upgrade and revert to the original EssentialPlus, Premier or Extreme Internet. Additional terms, conditions, and restrictions apply.


What is Atlantic Broadband Digital Phone Service?

Atlantic Broadband Digital Phone uses a broadband connection rather than a traditional analog line to make local and long distance calls placed in the U.S. and Canada.


Does Atlantic Broadband offer collect calling for its Digital Phone customers?

Yes, Atlantic Broadband offers collect calling in all of its locations.


Enhanced 911 Service

Safety and security is top priority and with Digital Phone service, you are provided enhanced 911 service which sends your telephone number and address information to a local 911 dispatcher if 911 is dialed from your home. If there is a power outage, Atlantic Broadband Digital phone service and E911 access will still be available due to a battery back up in the modem which is installed in your home. Please keep in mind that cordless phones which plug into an electrical outlet will not function during a power outage. Be sure to have at least one corded phone in your home in case of a power outage. If there is a network outage or a downed cable line in your area, Digital Phone service and E911 service may be interrupted until the necessary repairs can be made. This is the same with your current telephone provider today if your telephone drop was to be compromised in any way or there was a system related problem in your provider’s network.

© 2018 Atlantic Broadband. All Rights Reserved.